Link to Apply: https://www.lords.org/mcc/careers/vacancies/retail-product-development-manager
Marylebone Cricket Club (the Club) is the world’s most active cricket club, custodian of the Laws of Cricket and is also the owner of Lord’s Ground, affectionately known as the “Home of Cricket”. The MCC and Lord’s brands are renowned worldwide and are synonymous with excellence, prestige and providing an enjoyable customer experience, whether at an international cricket match or a special event.
The key purpose of the role is to develop focused ranges of merchandise for MCC, Lord’s and other IP and to be the strategic lead for the Retail Department in developing and effecting an e-commerce and marketing strategy. This will include reviewing and implementing business change to the online operation.
MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status.
REQUIRED SKILLS AND EXPERIENCE
- Proven experience within the Retail industry and marketplace
- Demonstratable ability to think strategically and set out clear plans for execution/delivery
- Experience developing and launching premium branded products
- Marketing knowledge and extensive e-commerce experience
- Business change experience
- Strong customer focus, with the ability to achieve and maintain an exceptional level of service
- Collaborative approach and able to work across numerous areas of the operation
- Ability to forge and maintain close working relationships with customers and other groups within MCC.
- Ability to engage with others at all levels
- Strong working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
- Outstanding attention to detail and a conscientious, professional approach
- Excellent written and oral communication skills
- Self-motivated and ability to use initiative
- Tact, discretion, and the ability to work quickly under pressure
- High standard of personal presentation
- Flexibility with respect to working hours
Full details are found within the job profile, please click here to view.
VALUES AND BEHAVIOURS
SMART
- We make informed decisions
- We cut out inefficiency and complexity
- We ensure that everything we do looks, sounds and feels high quality
ATTENTIVE
- We are welcoming hosts to people of all cultures and backgrounds
- We pride ourselves on impeccable manners
- We work with other organisations for the good of the game
ORIGINAL
- We set our own high standards
- We constantly seek out better ways of working
- We encourage people to be imaginative in their work
Skills and ability testing will form part of the selection process
Please submit your CV and a covering letter, stating salary expectations, for the attention of Saima Hussain, Human Resources Advisor at jobsatlords@mcc.org.uk
Closing date: 17 October 2021
