Tuesday, July 23, 2024

Cricket Australia: Ticketing Specialist (Deadline – Sep 26)

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Cricket Australia  
Melbourne, Victoria, Australia
Posted: 17 September 2021
Link to Apply: https://www.linkedin.com/jobs/view/2723504258/

About the job

  • Leading sporting organisation
  • 6 month contract role
  • Flexible Location

Here’s the deal…

We’re looking for a driven Ticketing Specialist to join our Broadcasting and Commercial team in this 6 month role. We’re looking for someone who is a customer service expert and is looking to further themselves in a high paced environment.

Reporting to the Team Leader, Ticketing Operations you’ll be responsible for implementing Cricket Australia’s ticketing strategies as well as providing support for all ticketed events.

This is an amazing opportunity to join a purpose driven organisation. Uniting and inspiring communities through Cricket is our culture, and we’ve never been prouder of the role our people play in making Cricket a sport for all Australians.

About The Role

Your key responsibilities will include:

  • Provide ongoing management of event builds including all pricing, products, venue configurations, inventory management, any relevant security/safety overlays for International Cricket
  • Provide support with internal stakeholders including collating and confirming ticketing allocations and processing tickets
  • Develop strong working relationships with ticketing agencies, venue representatives and Event Directors
  • Ensure all operational ticketing aspects of events are in place including staffing of box offices (where required), ensuring all ticketing requirements of respective event directors, Ticketing and Premium Experience teams are met
  • Provide exceptional customer service
  • Other administrative duties as required
  • Management of ticketing on event days, in person or remotely, as required

You’ll Have

About you

  • Previous experience within the ticketing industry, and familiarity with ticketing software (Ticketek Aspect, PCi/TM Host &/or TM Arctics)
  • A knowledge of venue setups and event builds relating to the allocation of tickets
  • A proven ability to build rapport and relationships with stakeholders
  • Outstanding customer service skills
  • Excellent organisation skills and ability to manage multiple priorities
  • Outstanding attention to detail

Sound like you? Let’s do this!

The work we do across Australian Cricket stretches across the sporting and entertainment industries – which means there are all kinds of opportunities for bright-minded, passionate and friendly people.

Cricket’s a sport for all Australians and our workplace reflects that. Your age, culture, gender, sexual orientation, disability or religion won’t impact whether or not you’re part of the team. It’s your drive to do great work that’ll help you shine. Aboriginal & Torres Strait Islander people are encouraged to apply.

At Cricket we are committed to providing a safe environment for everyone involved in our sport including children.

Perks!

We work flexibly and offer extensive employee benefits including a range of discounts from fashion and travel to groceries and electronics! Salary packaging options and discounts with our corporate partners. We also have an 5 extra days off a year!

If you want to learn more about how we play then apply now – we are looking forward to meeting you!

Please submit your resume & cover letter outlining your experience meeting the key criteria by Sunday 26 September 2021 at 5pm.

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