ICC: People & Culture Operations Specialist (Deadline – Oct 19)

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The International Cricket Council (‘ICC’) is the global governing body for the sport, responsible
for administering all aspects of international cricket.

We are seeking a People & Culture Operations Specialist to join our People & Culture team.
Reporting to the Head of People & Culture, the role will provide high-quality operational and
administrative support across the employee lifecycle, while also supporting the delivery of key
People & Culture initiatives and programmes. The successful candidate will be highly organised, proactive and detail-oriented, with strong communication and stakeholder management skills, sound judgement and discretion.

Principal Accountabilities
Responsibilities include, but are not limited to:

• Support the Head of People & Culture with the coordination and delivery of strategic
  People & Culture initiatives and programmes.
• Support employee lifecycle processes, including onboarding, probation, contract
  renewals, transfers, employee changes and offboarding.
• Manage end-to-end onboarding and offboarding processes globally, coordinating with
  relevant functions including IT and Administration.
• Maintain accurate employee records, HR systems, databases, trackers and documentation in accordance with company policy and applicable labour laws.
• Provide administrative support for the performance management cycle, including timelines, documentation, trackers, completion monitoring and employee and manager communications.
• Provide administrative and coordination support for learning and development initiatives, including scheduling, participant coordination, training records, logistics and evaluation activities.
• Support talent acquisition and recruitment activities, including posting vacancies, candidate sourcing, screening applications and CVs, scheduling interviews, maintaining recruitment records and conducting reference checks.
• Support day-to-day People & Culture operations, including attendance and leave administration, employee requests and general HR enquiries.
• Prepare and maintain employment documentation, including contracts, amendments, NDAs, Code of Conduct acknowledgements and other employee correspondence.
• Support final settlement processes by validating employee information, annual leave balances and relevant documentation.
• Coordinate with the PRO, employees and external service providers on visa, work permit
  and residency processes.
• Maintain accurate records relating to resignations, employee exits, benefits, insurance
  coverage and employment status changes, including medical insurance enrolments, amendments, renewals and cancellations.
• Support employees with benefits and insurance-related enquiries and documentation
  requirements.
• Support the preparation of People & Culture reports, data and documentation, and
  undertake other People & Culture activities and projects as assigned by the Head of People & Culture.

Knowledge, Skills, Attitude and Experience

• Minimum 7 years’ HR experience, including at least 3 years in an HR Operations role.
• Bachelor’s degree in Human Resources, Business or a related field.
• Professional HR qualification such as CIPD or SHRM are preferred.
• Native or Professional proficiency in written and spoken English.
• Strong knowledge of UAE Labour Law, with familiarity with UAE visa, work permit and
  residency processes preferred in a freezone.
• Strong proficiency in HR systems and Microsoft Office applications.
• Strong organisational, communication, coordination and problem-solving skills, with
  excellent attention to detail.
• Demonstrated ability to manage multiple priorities and deliver accurately within agreed
  timelines.
• Proactive, hands-on and comfortable working in a fast-paced, global and multistakeholder environment.
• Ability to work collaboratively across functions and with stakeholders at different levels.
• High degree of professionalism, discretion and confidentiality when handling sensitive
  employee information.

Conditions of Employment

• The role is based at the ICC headquarters in Dubai, UAE.
• The selected candidate will be required to provide two recent professional references.
• Compensation will be commensurate with qualifications and experience.
• The role may require occasional work outside core working hours.

If you feel that you can meet the challenge, please email your CV, with a covering letter to: [email protected]

The last date to respond to this advert is 19 October 2026. Due to the overwhelming number of quality applicants, only shortlisted candidates will be contacted.