Lancashire Cricket Club
Description
https://careers.lancashirecricket.co.uk/job/772436
- Job Ref:
CECoordMatCover - Location:
Manchester, Greater Manchester, United Kingdom - Postcode:
M16 0PX - Type of contract:
Temporary - Salary:
Competitive Salary - Posted Date:
Friday, September 26, 2025 - Closing Date:
Friday, October 24, 2025
About Us:
We are Lancashire Cricket Club, a prestigious sports and leisure organisation based in Manchester. We are currently seeking a talented Conference and Events Coordinator to join our dynamic team on a Maternity cover basis.
Job Purpose:
To co-ordinate all event details and to produce a function sheet that reflects customer requirements accurately and on time. Contributing to the annual sales target by encouraging repeat business and constantly seeking opportunities to up-sell to clients
Responsibilities:
- Coordinate all event details, produce function sheets, manage client timings, menus, special diets, signage, and liaise with suppliers to exceed client expectations.
- Support the sales team with show-rounds, post-event follow-ups, feedback analysis, and account management to drive repeat business and up-selling.
- Promote facilities to new and existing clients, generate leads, and assist with business development through networking events, exhibitions, and FAM trips.
- Deliver exceptional guest service, including meeting and greeting clients and handling complaints professionally.
- Manage internal and client meetings, ensuring effective communication across all relevant departments.
- Cover Operations Managers when required and provide operational support at stadium-wide events during the season.
- Maintain accurate administration in booking systems (Delphi.fdc, Secutix), event paperwork, Health & Safety documentation, and invoicing.
- Implement the sales strategy set by the Head of Conference, Event, and Hotel Sales, focusing on repeat business and cross-selling opportunities.
- Support marketing and partnerships by notifying of key events, facilitating photography, testimonials, and high-profile opportunities.
- Take ownership of personal diary, lieu time, and ensure office/phone coverage while supporting the wider Event Coordination team as needed.
Qualifications:
- Excellent administration skills, strong attention to detail and the ability to prioritize workload to be able to meet strict deadlines and coordinate multiple events of varying sizes
- Ability to deliver high standards of customer service • Good Communicator - i.e. verbal and written
- Flexible in approach
- Ability to work under pressure
- IT Literate with strong working knowledge of Microsoft packages, particularly in word and Excel. A working knowledge of Delphi would be very useful.
- Flexibility in hours and days of work all year but particularly during the cricket/concert season
- Sales experience
- Strong Negotiation skills
- Re-active and Pro-active with confidence to call prospective clients, agents and other venues
Benefits:
- Enhanced Pension and Life Assurance
- Health Cash Plan
- Enhanced Annual Leave
- 2 x Lancashire Cricket Club Memberships
- On-site retail and hotel discounts
- Free parking
- Cycle to Work Scheme
- Plus many more!
If you are passionate about events, have a keen eye for detail, and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team and play a key role in creating unforgettable experiences for our guests and clients.