MCC: Pub- Bar and Wait casual staff

Would you like the opportunity to work at Lord's, the Home of Cricket and one of the most iconic sporting venues in the world?

Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Food & Beverage team ahead of another exciting cricket season at Lord’s.

Lord’s is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.

KEY TASKS AND ACCOUNTABILITIES

• To provide excellent food and beverage service to all customers

• Enthusiastic attitude and proactive approach to all areas of service and hospitality

• Ensure knowledge of all menus

• Effectively and efficiently deal with customer feedback

• Must always be presentable and punctual

• Complete all training both in person and online as required

• Able to positively engage with the wider Lords team and uphold the core values of the MCC.

• London Living Wage (plus holiday pay).
• No experience needed (Full & paid training provided).
• Progression & Promotion opportunities.
• Casual work with excellent flexibility.
• Involvement in the event and being part of the cricket atmosphere!
• Fun team culture and social possibilities.
• Free meal on Major Match days.

PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS

• Good interpersonal skills with a can-do attitude

• Good customer service skills

• Willingness to learn new skills and complete all required training, both in person and online

• Good communication skills and someone who is happy to speak to customers to offer recommendations and information

• Ability to work well under pressure in a fast-paced environment and thrive on a challenge

• Good food and beverage knowledge

• Take pride in contributing to the enjoyment of our guests

• A high standard of personal presentation and hygiene

• Hard working and proactive in solving issues and queries that may arise