MCC: Staffing Coordinator – Fixed Term (Deadline – Mar 22)

Department: Food & Beverage

Reporting to: Acting Assistant Manager – Operations (Staffing).

Contract: Fixed Term

DIMENSIONS OF ROLE

Normal working hours will be Five shifts of nine hours rostered between Monday to Sunday, including one-hour unpaid lunch on each day worked: making a total of 40 working hours per week.

KEY PURPOSE OF ROLE

• To take ownership of the administration and coordination of staffing at Marylebone Cricket Club (MCC).
• To support the team and relevant Key Stakeholders in the successful delivery of the Staffing function, and to assist with major cricket events, Events & Experiences (E&E), recruitment, training, payroll, uniform, taxi bookings and general office administration when necessary.
• The role requires a commitment to staff welfare, financial awareness, and adherence to MCC policies and procedures and current legislation at all times.

KEY TASKS AND ACCOUNTABILITIES

• Support the successful coordination and delivery of casual staffing function for the F&B department: Events & Experience, Hospitality, Bars, Kitchen, Logistics and Cellar when required.
• Responsible for coordinating the recruitment cycle of the FOH & BOH areas as required. From CV screening to candidate job offer.
• Attend all casual staff recruitment, induction and training sessions.
• Coordinate staff check-in for Events & Experiences and Match Days when required and assist with the set-up/breakdown of the staff check-in/out area.
• Attend the weekly Operations Meeting when necessary and coordinate with the Ops team any staff requirements they need, ensuring quality and consistency in their teams.
• Distribute all staff feeding information weekly.
• Ensure the candidates are contacted in a timely manner, and a good maintenance of OCCY (Recruitment platform).
• Assist with the delivery of recruitment, induction, and training of casual staff.
• Support candidate attraction methods for casual recruitment.
• Monitor staff quality and ensure staff consistency is maintained.
• Drive brand representation and uniform standards throughout the recruitment process and within the existing casual team.
• Ensure compliance of casual staff files and training records
• Support Casual Worker Agreement administration, eligibility to work checks, referencing, vein scan/app registration and staff pass issue.
• Support the input of new starter information and maintenance of staff details on the workforce management system.
• Support administration and maintenance of casual staff files and training records, and also general administration: bookings, timesheets and any other relevant administrative tasks.
• Ensuring staff queries are acknowledged and resolved in a timely manner.
• Ensuring a good maintenance of the staffing mailbox.
• Support payroll administration, when necessary, by authorising timesheets on a timely manner.
• Support the coordination of casual staff accommodation, parking and taxi arrangements when necessary.
• Ensure the ‘Staffing Supplies’ box is maintained and replenished.
• Support the Staffing Manager & Assistant Staffing Manager in the organisation of major matches.
• Assist with staff general communications.
• Act appropriately as a representative of the Club at all times.
• Attend relevant training courses and support other events.

 This job profile is not an exhaustive or definitive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the job profile and duties might be amended as the job evolves in light of the needs of the business and/or at the discretion of management.

VARIATIONS OF JOB RELATING TO MAJOR MATCHES

• Attendance at all major match-days, including weekends, as required.
• Any other duties, whether in the Department or elsewhere around the Ground, as required.

 HEALTH AND SAFETY

• Responsible for the safety of yourself and others through adherence to MCC (and legal) safety rules and procedures.
• Report any unsafe practices, equipment or circumstances as appropriate.
• Comply fully with relevant security policies and procedures.
• Be familiar with fire procedures and evacuation procedures and be prepared to operate when/if trained as a Fire Warden.

SMART

We use our knowledge and expertise to ensure that everything we do looks, sounds and feels high quality

ATTENTIVE

We are open and welcoming to all, always paying close attention to people’s needs

ORIGINAL

We are proud of our history and constantly seek to evolve and innovate

TOGETHER

Like players, we help each other to achieve our collective goals and be our personal best

PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS

• Experience in a similar role with a strong team ethos.
• Experience of organising and delivering recruitment and training centres for high volumes of staff.
• Flexibility with work content and hours.
• Strong written and spoken communication skills.
• Excellent organisational, time management and prioritising skills.
• Calm and efficient when under pressure and working against tight deadlines.
• Experience with database programs including proficiency with MS Office, particularly Excel and Outlook.
• Excellent interpersonal skills – polite, friendly and approachable.
• Customer-focused.
• Capacity to handle sensitive and confidential information and situations.
• Knowledge of food Health & Safety requirements.
• Knowledge and understanding of payroll processes.
• Knowledge of budgeting, Profit & Loss (P&L) and Gross Profit (GP) levels.

 MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status. If you have any particular requirements in respect of the recruitment or interview process, please mention this in a covering email/letter.