Cricket Australia
Hobart, Tasmania, Australia
Posted: 23 April 2024
Link to Apply: https://www.linkedin.com/jobs/view/3904293659/
About the job
SYSTEM ADMINISTRATOR (TASMANIA)
Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and play our part in developing the game globally.
Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.
This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.
ABOUT THE ROLE
This is an exciting time for us, as we are searching for a customer orientated System Administrator to join our Technology department.
Based in Hobart, this national role will provide Australian Cricket with an effective and efficient technology environment. Working with the organisation and technology stakeholders, you will provide support with the use and ongoing development of Australian Cricket’s enterprise systems and infrastructure.
If you have a broad technology background (eg. strong software/infrastructure administration, development and/or delivery experience), experience in technology support and a passion for users, we want to hear from you.
Reporting to the Service Operations Manager, you’ll be responsible for:
– Provide level 2/3 support and ensure quality customer service
– Advocate for technology within assigned client organisation(s)/and or domain and for assigned client organisation(s) and/or domain within technology
– Support the availability of key business systems by assuming technical responsibility for ensuring assigned services are monitored and maintained on a regular basis
– Continual service improvement of assigned services
– Establish and maintain relationships with service owners and supporting vendors
– Be a point of contact for technology in assigned client organisation(s), providing regular updates on issues and solutions
– Liaison between users, Service Desk, external support staff and other members of the Australian Cricket Technology team
– Provide support and training to staff and manage escalations to vendors for the following local systems, including:
o Projector, AV, video conferencing
o Meeting Room and Functional Area computers
o Printers
– Provide setup and support for Australian Cricket locations, matches and events. This involves traveling between locations at times.
WHO WE ARE LOOKING FOR
– Bachelor of Science (Software/Systems Engineering/Infrastructure) or equivalent
– ITIL v3 or above
– Microsoft Azure Fundamentals (desirable)
– Microsoft Azure Administrator (desirable)
– 5+ years software/infrastructure administration, development and/or delivery experience
– Proven hands-on experience in working on a range of small, medium and large-scale projects involving Business and Technology change
– Previous experience in technology support
– Customer oriented and has appropriate interpersonal and time management skills.
– Experience in developing and updating technical and process documentation.
– Demonstrated ability to define user and functional requirements within a structured system development lifecycle methodology
– Ability to leverage sound business judgment to translate complex business issues into detailed requirements and specifications
– Strong written and verbal communications skills
– Demonstrated experience in Microsoft technologies, including (but not limited to):
o Active Directory
o IIS
o DNS
o SQL
o Windows Server
o Azure
o Office 365
o Teams
o Sharepoint
– Moderate to advanced Azure Automation and PowerShell scripting skills
– Demonstrated experience in Windows Server administration
– Demonstrated experience in network administration, routing and switching
– Extremely customer oriented and has appropriate interpersonal and time management skills
– Experience in installation and configuration of operating systems, networks, applications, and tools – including maintenance of the same
– Good influencing and negotiation skills
The following is not essential, but will be highly regarded:
– Fundamental knowledge of cloud infrastructure
– Experience with logging, monitoring and incident response tools such as PagerDuty
– Experience or knowledge in applying project management techniques, Waterfall and Agile methodologies and principles in projects
– Knowledge and experience working in sport and/or not for profit sector
– Experience in vendor sourcing and management
– Demonstrated experience in level 2/3 desktop administration
WHAT’S IN IT FOR YOU?
Our employees at Cricket are gifted an additional week of leave at the end of the season! As a CA employee, you will also have other benefits including:
– Tickets to the Cricket for you to take your friends and family and experience Australia’s favourite game!
– A flexible working environment, meaning we strike the balance of what you need and what works for the business (this isn’t limited to working remotely)
– Discounts from our partners such as ASICS and salary packaging options
– A multitude of leave types including paid parental leave and volunteer leave
THE IMPORTANT STUFF
Cricket is a sport for all Australians and our workplace reflects that. We recognise our differences are our strength and a diverse and inclusive workforce is fundamental to our success. We strongly encourage Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people of colour, women, LGBTIQ+ people, people with diverse religious beliefs and people with a disability to apply.
Australian Cricket, including Cricket Australia, is committed to being a child safe organisation and requires all team members to hold a valid Working with Children Check.
If you need assistance or adjustments to fully participate in the application process, please contact careers@cricket.com.au
Please submit your application via the link by 5pm Sunday, 5 May 2024. In the meantime, follow us on our socials via Instagram @cricketaustralia, via X @cricketaus and via our website https://www.cricket.com.au/
